World's
Largest Commercial Printer
Business Situation
Our client's leadership
recognized the need to increase the level of visibility into its manufacturing processes through the implementation
of enterprise processes and systems. Previous attempts at large-scale implementations had failed and management
determined that building a program with full-time executives and delivery teams would be the key differentiator for
success. RGC leadership served as both the Program Executive leading the overall organization change and as
Technology Executive, executing on the implementation of centralized and standard processes and
systems.
Our Role
- Teamed with Executive Management to build Business
Case for implementation of Enterprise Processes & Applications in Manufacturing
- As Program Executive
and Technology Executive, provided leadership and management for $100MM Business Process Redesign Program, focused
on Customer Service, Materials Management, Manufacturing Performance, Scheduling & Production
Tracking
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- Responsible for delivery of standard business processes, application
development, implementation, training and support
- Directed the Organizational Change Management strategy
across the company.
Results
- $31MM in
savings during first three years in the areas of
- Paper waste
savings
- Improved throughput
- Delay Reduction
- Increased material
yield
- Implemented Paper Inventory, Shop Floor Performance Measurement system across 27
plants and over 400 pieces of equipment.
- Delivered “real-time” Enterprise data warehousing capabilities
for Six Sigma strategic analysis needs
Leading Study Abroad Educational Foundation
Business
Situation
Our client's exponential growth over the last 7 years has put considerable stress and
strain on IT. IT has failed to keep pace with the growing needs of the business, and, as a result, the our client
has been unable to strategically invest in technology. RGC leadership was engaged to assess the IT organization,
recommend structure and align resources. RGC was also asked to recommend strategic investments in technology to
address the issues created by their tremendous growth.
Our Role
- Team with Executive Management to assess structure of IT
organization
- Interview global customers for IT needs
- Recommend IT structure including:
- New Reporting Structure to CEO
- Roles &
Responsibilities
- Job Descriptions
- Develop recommendations for strategic IT
investments and present to Board of Directors for approval
Results
- Created new VP of IT role, reporting to CEO
- Interviewed candidates
- Served as Interim VP of IT
- Saved
over $100K in salary costs through resource realignment
- Gained approval for new strategic investments
from Board of Directors
- $250K investment in new website development
and capabilities – Project completed July 2006
- $300K investment in standardizing and automating business
processes
Global
Supply Chain Management Company
Business Situation
Our client, a
consolidation of two former Supply Chain Management leaders, was challenged to convince its board of directors to
invest in a multi-million dollar SAP implementation. RGC leadership was engaged to provide guidance for business
case development and technology selection analysis. Upon board approval, the RGC engagement was extended to lead
the delivery of global standard business processes based on the SCOR supply chain model and a streamlined technology
architecture (hardware and software).
Our Role
- Teamed with Executive
Management to validate SAP ECC 5.0 as ERP technology platform of choice and build a business case to justify the
investment.
- Established Global Project PMO using Solution Manager tool and templates
- Acted
as the Technology Executive for the delivery of the implementation, including program management office, process
re-design, configuration, interface development, testing and roll-out.
- Evaluated and selected resources
for off-shore RICEF development and the e-portal.
- Directed the Organizational Change Management strategy
across the company.
Results
- Approved
business case designed to drive $14MM in on-going operational efficiency savings
- A Global, standard
business process template adopted by the company leadership for 40 worldwide locations and a Finance shared services
model located in Singapore
- A streamlined Global Technology Architecture including a standard portfolio
of strategic business applications.
- A Global, centralized data center located in
Singapore
A Leading Liberal
Studies University
Business Situation
A new President was recently
installed at this leading University. Her desire to enhance the effectiveness of managing the University’s
financial resources led her to pursue the talent of current RGC leadership. The RGC leadership resource was
engaged to assess all of the operational areas reporting to the CFO, recommend structure and align resources. RGC
was also asked to recommend strategic investments in key areas to address the issues created by their aspirations of
growth.
Our Role
- Served in the role of Interim CFO over a period of 9
months.
- Partnered with the University leadership to rationalize and consolidate operations across all
functional areas.
- Directly led the activities in HR, Comptroller, Budget and Planning, Facilities
Management, Auxiliary Services, Payroll, Accounting, Procurement and Information
Technology.
Results
- Turnaround of $62M
university budget from a $10M deficit to $3.4M surplus in six months.
- Established new business processes
and fiscal management policies to streamline procurement, budgeting, payables and contract
management.
- Re-organized the Finance department
Case Studies