Who We Are

When you work with the team at RGC, you tap into decades of real-world information technology and financial expertise. Our people have first-hand experience with closely managing the vast opportunities, and hidden risks, in changing technology platforms. We work collaboratively with our clients at all levels, from executive to line management, to assure successful return on the initiative.

Alana Ward Robinson - Managing Principal
Jennifer Gallagher - Managing Principal
E. O’Neal Robinson - Managing Principal

ALANA WARD ROBINSON
Managing Principal

Alana Ward Robinson is a creative business leader with over thirty years of experience in driving increased value through technology innovation. She has led business process reengineering initiatives up to $100M, served as CIO of companies with revenues up to $5B, and held seats on numerous civic and non-profit boards. She currently applies that expertise as an entrepreneur with a company formed to deliver strategic global information technology consulting services.

In her corporate career, Alana had extensive expertise partnering with executive teams and outside strategic alliances to create, build, communicate and execute broad-based change agendas. Her leadership has helped corporations to use technology to manage complex supply chain environments across multiple lines of businesses. She is committed to the concept that technology is the key to efficiently and effectively providing companies with the performance indicators required for success. As such, her expertise in advising corporations about strategic technology solutions and implementations, includes the ability to ensure executive alignment, integrate people and processes, effectively manage risks and drive measurable value from multi-million dollar I/T investments.

Since 2004, Alana has operated as the founder and Managing Principal of Robinson Group Consulting, Inc. Her company has been formed to take advantage of her understanding that within the current corporate integrated business model, there are branded products and services that can be leveraged with an innovative application of technology throughout their entire manufacturing, distribution and sales/marketing life cycle. The firm’s initial engagement involved a multi-year $30M global enterprise business process redesign and implementation of SAP R/3 Technology at a $1B global Supply Chain Management service provider across 40 worldwide locations. She led the feasibility analysis and tool selection, developed the business case for the investment, influenced buy-in of company leadership and gained board approval for the strategic initiative. In her consulting role, she served as the Technology Executive of the global design, development and delivery of this company’s new global supply chain capabilities and technology infrastructure. Her current client portfolio represents diverse industries, organization sizes and types of IT projects. Each engagement is designed to develop the “right”technology architecture, as well as to effectively deploy the “right”technology solution that is aligned with the core functional business model. RGC offers a delivery model that includes both onshore and offshore technical resources providing cost-effective, high quality results.

Throughout her career, she has enhanced her 18 years of IBM leadership and technology experience with a series of executive positions in major corporations including RR Donnelley, Sara Lee Hosiery, Coors Brewing Company, Public Service Company of Colorado (now, Xcel Energy) and Pace Membership Warehouse/Kmart. She has managed budgets of over $100M and teams of over 1,000 people. Her accomplishments include leading a $100M multi-year business process redesign program at RR Donnelley resulting in an $82M cost savings, and sponsoring a three-year, $50 million SAP/R3 implementation for Sara Lee Hosiery that delivered a $100M inventory reduction and a 98% service level improvement.

Alana holds a Bachelor of Arts degree in Applied Mathematics and Computer Science from Grambling State University, Louisiana and is a graduate of the Advanced Management Program at Harvard University, where she was elected President of her class. She has made an active commitment throughout her career to be involved in the greater civic and corporate community, having served on many boards including the Executive Leadership Council/Foundation (Board Secretary), the African American Experience Fund of the National Park Foundation (Board Treasurer and Chair, Finance Committee), The Marathon Club Advisory Board, the After School Matters Program (City of Chicago) and the Information Technology Senior Management Forum, which she helped to found.

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JENNIFER GALLAGHER
Managing Principal

Ms. Gallagher is an experienced Information Technology executive with over 17 years of delivering and managing information technology services in insurance, consumer products, public utilities, higher education and manufacturing industries. She is a versatile leader capable of strategic thinking, understanding business complexities and planning solutions. Jennifer’s experience is complemented by solid technical skills, outstanding interpersonal and leadership skills.

Jenny’s varied experience has provided her with the skills to bring strategic focus and structured processes to her clients to assist in managing their technology organizations. She has been responsible for evaluating organizational performance, recommending structure and establishing new strategic direction. Additionally, she has implemented processes for managing projects, annual budgets and performance management based on best practices.

Prior to joining RGC, Jenny worked at the senior leadership level in Information Technology for RR Donnelley where she was responsible for the portfolio management of all manufacturing related systems for both enterprise and local solutions. This included the selection, implementation and delivery of new enterprise systems and the migration of local application portfolios to the new enterprise Portfolio.

During that time, she led and managed project teams implementing a variety of systems including: Data Warehousing/ Business Intelligence, Inventory Systems, Shop Floor Data Collection, Customer Service and Scheduling systems. Her most recent experience was leading project team on a $100MM technology implementation consisting of 5 major systems, 27 manufacturing facilities and over 400 pieces of manufacturing equipment. The project delivered over 20% internal rate of return on investment. She was also responsible for the implementation of application development, project management and operational support processes for all new applications.

In addition to her work at RR Donnelley, Jenny has delivered Sales Force Automation Systems for Helene Curtis Inc., and Nationwide Insurance.

Jennifer holds a Bachelor of Science in Computer Science Engineering from the Ohio State University. She also graduated in 2003 from the Kellogg Management Institute of Northwestern University. Jennifer has been a member of the Society for Information Management and is a graduate of the SIM Leadership Forum.

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E. O’NEAL ROBINSON
Managing Principal

O’Neal Robinson is a founder and Managing Principal of Robinson Group Consulting, Inc. O’Neal is an operationally-focused financial executive with over thirty years of experience providing guidance to organizations to identify and increase shareholder value. His business experience includes key leadership roles with IBM, MCI and EDS, as well as Assistant CIO at Wake Forest University, Vice President of Administration at Bowie State University and most recently, Interim CFO at Kentucky State University.

O’Neal had a proven record of success in managing finance, accounting, sourcing, business development / sales support and financial systems functions and business processes. He focuses on enabling organizational growth by developing the strategic financial vision, developing business cases for investments, negotiating terms and conditions and then leading the implementation of the tactical initiatives that deliver operational excellence. He has spearheaded the management of many critical business and technological changes across multiple environments.

O’Neal’s performance in achieving/exceeding organizations’ business goals includes these highlights:

Kentucky State University: Turnaround of $62M university budget from a $10M deficit to $3.4M surplus in six months by partnering with University leadership to rationalize and consolidate operations across all functional areas. He directly led the activities in HR, Comptroller, Budget and Planning, Facilities Management, Auxiliary Services, Payroll, Accounting, Procurement and IT.

Bowie State: Spearheaded the operational performance and business goals of all campus administrative functions, including IT, Procurement, HR, Office of the Registrar, Campus Safety and Facilities Management. He developed a strategic financial, IT and human resource plan, resulting in university meeting the standard for University of Maryland budget compliance for the first time ever. O’Neal provided oversight for $65M of campus capital projects and achieved a balanced $53M university budget.

Wake Forest University: Provided a stable and efficient IT production environment to enhance the productivity of 8000+ undergraduate and graduate students, faculty, staff and alumni. He managed $4M expense and $7M in IT capital projects.

IBM Sales Branch Office: Led the team of 16 employees to meet all annual targets in the areas of budgets, payables, billing, audits, contract management and operational planning. O’Neal was twice recognized as “Regional Administrator of the Year.”

Urban League of Metropolitan Denver: Redesigned all operational business processes related to financial management, including budgets, cash flow management, grant metrics, and receivables. He developed strategies and processes for long-range planning, fund-raising and personnel policies.

As an effective general manager, he is also an accomplished negotiator. At MCI, he completed multi-year, multi-million dollar deals, totaling $800M, with best-in-class Global IT suppliers of computer equipment and professional services while achieving $25M of cost savings over 18 months. In higher education, he re-aligned and/or eliminated multiple key vendor contracts with terms and conditions that were favorable to the University.

Mr. Robinson holds a Bachelor of Science degree in Business Management and Accounting from Grambling State University, Louisiana.

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